Daily EHR & Health IT Brief
Most Important Today
- ★ Qualtrics to Buy Healthcare Tech Firm Press Ganey in $6.75 Billion Deal — Healthcare IT News (11 Nov 2025) Qualtrics will acquire Press Ganey Forsta, marrying PX/EX survey tech with healthcare-specific datasets to bolster AI training and experience analytics.
Why It Matters: Consolidation could streamline patient experience measurement across systems and tie experience data to clinical and operational workflows—but leaders should plan for integration complexity, data governance, and potential vendor lock-in. - Heidi Secures $65 Million USD in Series B Funding to Accelerate Building an AI Care Partner for Every Clinician — Healthcare IT News (11 Nov 2025) Heidi raised $65M at a $465M valuation to scale an AI care partner aimed at augmenting clinician workflows and decision support.
Why It Matters: Well-funded AI copilots can reduce documentation burden and improve throughput, but require tight EHR integration, safety guardrails, and change management to build clinician trust and realize ROI.
Hospital Implementations
- ★ Sound Physicians’ Rapid Pivot: Why APIs Won the Day for CharmHealth — Colin Hung (11 Nov 2025) After its EHR vendor shut down, Sound Physicians executed a fast transition to CharmHealth, prioritizing open APIs and collaboration over feature checklists.
Why It Matters: API-first platforms and strong vendor partnerships can slash migration timelines and risk—CIOs should stress data portability, exit plans, and FHIR-based interfaces to future-proof EHR strategy.
Other Healthcare Technology
- Reducing Pharma’s Launch Failure Rate — Guest Author (11 Nov 2025) Within3 highlights analytics-driven approaches to improve pharmaceutical launch outcomes amid high rates of underperformance.
Why It Matters: Better life-sciences analytics can inform care pathways, patient support, and payer engagement; provider CIOs should prepare for deeper data sharing with pharma while safeguarding privacy and compliance.
Why It Matters — A Healthcare Leader’s Perspective
Today’s developments underscore three priorities: resilience via open APIs and data portability for rapid EHR pivots; governance-first AI adoption to capture productivity gains safely; and strategic vendor management as PX and analytics consolidate. Action items: validate EHR exit plans and data rights, require FHIR/API contracts for all new integrations, stand up an AI governance council tied to clinical safety and compliance, and assess downstream impacts of PX consolidation on survey, CAHPS, and workflow integration.
