Fresh EHR & Health Tech Updates — September 11, 2025

• Oracle Brings AI Capabilities to Patient Portal
  As reported yesterday, Oracle Health will soon let patients using its Patient Portal ask natural-language, conversational questions about their own medical records (e.g. simplify lab results, explain abbreviations, draft messages to clinicians). It’s built on OpenAI models, with safeguards: no medical advice, only explanations and clarifications.
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• Oracle to Enable New Payer-Provider Collaboration Through AI & Coding Insights
  Oracle Health is introducing a “care & risk coding gaps” feature that integrates payer insights into provider workflows. The goal: help close quality gaps (HEDIS, pay-for-performance), improve claims accuracy, and reduce manual overhead via their Clinical Data Exchange product.
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• Oracle Adds AI Automation to Healthcare Supply Chains
  New capabilities in Oracle Fusion Cloud aim to bring AI to inventory management & procurement in healthcare: better real-time visibility into supplies, streamlined procurement, workflow automation, and reduced costs.
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Why It Matters

• Patient portals are evolving: Moving from static record-views to interactive, AI-driven tools could reduce patient confusion and improve engagement.
• Payer-provider collaboration: Integrating payer data directly into provider workflows may reshape administrative processes and influence performance-based care metrics. This is great and much needed, but it doesn’t fix the problems withe Oracle’s existing Rev Cycle products.
• Supply chain automation: Oracle’s AI enhancements promise cost savings and operational efficiency, reducing manual burdens and enabling real-time decision-making. As stated previously, if Oracle can figure this out and truly deliver, complete with analytics, there is a lot of money to be made – but this also does not fix their Rev Cycle issues.